Shipping policy

Effective Date: January 1, 2022

Thank you for shopping at Socklure.space. We are committed to providing reliable, secure, and efficient worldwide delivery. This Shipping Policy explains how we process, prepare, ship, and deliver your orders.

By placing an order through our website, you agree to the terms outlined in this Shipping Policy.

1. Free Worldwide Shipping

Socklure.space proudly offers FREE Worldwide Shipping on every order.

There are no minimum purchase requirements, hidden shipping charges, or additional handling fees for standard delivery.

Our mission is to make shopping simple, affordable, and accessible for customers around the globe.

2. Order Processing

Orders are processed Monday through Friday, excluding weekends and public holidays.

Processing Time

  • 1–2 Business Days

During promotional campaigns, holidays, or periods of unusually high order volume, processing may require additional time.

Customers will receive an order confirmation immediately after purchase and a shipping confirmation once the package has been dispatched.

3. Estimated Delivery Time

Standard worldwide delivery typically requires:

7–10 Business Days

Please note that delivery estimates are not guaranteed and may vary depending on:

  • Country or region
  • Customs inspections
  • Weather conditions
  • Carrier operations
  • National holidays
  • Local transportation services
  • Unexpected logistical delays

4. Shipping Confirmation & Tracking

After your order has been shipped, a confirmation email will be sent to the email address provided during checkout.

Where available, tracking information will be included.

Please allow up to 48 hours for tracking updates to appear after shipment.

5. Shipping Destinations

Socklure.space currently ships to customers in most countries and regions worldwide.

If delivery is unavailable to your location, you will be notified before your order is completed.

6. Customs, Duties & Import Taxes

International shipments may be subject to customs inspections and local import regulations.

Customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or government charges imposed by their local authorities unless otherwise required by applicable law.

Customs processing may occasionally extend delivery times beyond our estimates.

7. Incorrect Shipping Information

Customers are responsible for ensuring all shipping information is accurate before placing an order.

Please carefully verify:

  • Full Name
  • Street Address
  • Apartment or Unit Number
  • Postal Code
  • Country
  • Phone Number
  • Email Address

Socklure.space is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information.

8. Lost or Delayed Packages

Although most orders arrive within the estimated delivery window, unexpected delays may occasionally occur.

If your package has not arrived within the expected timeframe, please contact our Customer Support Team.

We will work directly with the shipping carrier to investigate the shipment and provide the best possible resolution.

9. Damaged Deliveries

If your order arrives damaged during transportation, please notify us within 7 days of delivery.

Please provide:

  • Order Number
  • Photos of the damaged item
  • Photos of the shipping package
  • Brief description of the issue

After reviewing your request, we will determine the most appropriate solution, including a replacement or refund when applicable.

10. Multiple Shipments

Orders containing multiple products may occasionally be shipped separately to improve fulfillment efficiency.

If this occurs:

  • You may receive multiple tracking numbers.
  • Packages may arrive on different days.
  • No additional shipping charges will apply.

11. Delivery Attempts

If delivery cannot be completed due to customer unavailability or incorrect shipping information, the carrier may:

  • Attempt another delivery
  • Hold the package for pickup
  • Return the package to the sender

Additional shipping charges may apply for reshipment if the failed delivery was not caused by Socklure.space.

12. Order Cancellations

Orders may be cancelled before shipment.

Once an order has entered the shipping process, it can no longer be cancelled and will instead be handled according to our Return & Refund Policy after delivery.

13. Shipping Restrictions

Certain destinations may experience longer delivery times due to customs regulations, remote geographic locations, or transportation limitations.

Socklure.space reserves the right to modify shipping methods when necessary to ensure successful delivery.

14. Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Socklure.space

Email: support@Socklure.space

Phone: (705) 750-8917

Business Address:
217 Rue du Sous-Bois
Boischatel, QC G0A 1H0
Canada

Thank you for choosing Socklure.space. We appreciate your trust and remain committed to delivering quality products with dependable worldwide service.